Data Protection

1ixbet's Privacy Policy — Your Data Is Our Responsibility

When you use 1ixbet, your personal data is treated as a trust held on your behalf. This Privacy Policy clearly sets out — what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL EncryptionAll Data Encrypted
Not to third partiesYour data is never sold
Your ControlsYou can request deletion of your data.
GDPR CompliantInternational Standards

Our Commitment in Brief: 1ixbet takes your privacy very seriously. We never sell your personal data to advertisers. Data is used solely for legal compliance and service operations.

1

Introduction & Scope of Privacy Policy

This Privacy Policy applies to the 1ixbet website, mobile app, and all associated services. Whether you register, place bets, or simply browse our platform — this policy applies in every case.

1ixbet complies with international data protection regulations, including the principles of the European GDPR (General Data Protection Regulation). The same high standards apply equally to all users in Bangladesh.

We always follow a data minimization principle when processing your information — meaning we collect only what is necessary, nothing more.

Please Note: By using our platform, you agree to this Privacy Policy. If you do not agree with its terms, please stop using the platform or Help Center Contact us.

2

What Information We Collect

1ixbet collects two types of information — what you provide directly, and what is collected automatically:

Data Type Example When It Is Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, phone number, postal address At the time of account registration
Financial Information Payment method, transaction history During Deposits & Withdrawals
Gaming Data Betting history, game logs, wins & losses On every bet & game session
Device Information IP address, browser, operating system Automatically on each visit
Cookie Data Session cookies, preference cookies, analytics cookies While Browsing the Site

We do not collect sensitive information such as race, religion, political opinions, or health data — unless required by legal obligation.

3

Purpose of Data Use & Legal Basis

1ixbet uses your information for the specific purposes listed below. Each purpose has a clear legal basis:

  • Account Management: For account creation, login security, and managing your profile. This is necessary to fulfill our contractual terms.
  • Identity Verification (KYC): To prevent money laundering and verify age — this is a legal requirement.
  • Payment Processing: To process deposits and withdrawals securely. This is part of our contractual obligation.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer Support: To handle your complaints and queries.
  • Marketing: Promotional offers are only sent with your consent. You can unsubscribe at any time.
  • Analytics & Improvement: Anonymized data is used to improve platform performance and enhance the user experience.
  • Legal Obligation: To meet regulatory requirements and resolve legal disputes.

Important: To stop receiving marketing emails, you can opt out directly from your account settings or Support notify us.

4

Data Sharing & Third-Party Policy

1ixbet never sells your personal data. However, information may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or other payment gateways to complete transactions. These providers operate under their own privacy policies.
  • Technology Service Providers: With trusted technology partners for cloud hosting, cybersecurity, and data analytics services — all under strict confidentiality agreements.
  • Law Enforcement: Information may be disclosed to government authorities when required by court order or legal obligation.
  • Anti-Corruption Authority: Suspicious betting patterns are shared with internationally recognized sports integrity bodies to protect the integrity of sport.
  • Business Transfers: In the event of a merger or acquisition, the new owner will be bound by the same privacy policy.

Your data is never shared with third parties for any purpose beyond those listed above. All third-party partners are contractually bound to uphold 1ixbet's data protection standards.

5

Cookies & Tracking Technologies

1ixbet uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

We use the following types of cookies:

You can disable cookies at any time through your browser settings. However, turning off essential cookies may affect certain features of the platform.

6

Data Retention Period

We do not retain your data indefinitely. Each type of data has a defined retention period:

  • Account Information: Up to 5 years after account closure (for legal compliance).
  • Financial Transactions: 7 years (in accordance with international financial regulations).
  • KYC Documents: Up to 5 years after the end of the relationship.
  • Betting History: 3 years after account closure.
  • Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
  • Support Communications: 2 years for dispute resolution purposes.

Once the retention period ends, data is securely deleted or anonymized.

7

Your Privacy Rights

You have important rights over your personal data. To exercise them, Help Center Contact Us:

👁️
Right to Know

You can find out what information we hold about you.

✏️
Right to Rectification

You can correct any inaccurate or outdated information.

🗑️
Right to Erasure

Under certain conditions, you may request that your data be deleted.

⏸️
Right to Restrict Processing

In certain cases, you can request that the processing of your data be temporarily restricted.

📦
Data Portability

The right to obtain and take a copy of your data.

🚫
Right to Object

You can object to marketing or profiling at any time.

We will respond to rights requests within 30 days of receipt. In complex cases, this may extend by up to 60 additional days, and you will be notified accordingly.

8

Security Measures & Encryption

1ixbet uses industry-leading security technology to protect your data:

  • SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): An extra layer of security on account login.
  • Firewall & DDoS Protection: Protecting servers against unauthorized access and attacks.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Data Segmentation: Financial data is stored in a separate encrypted database.
  • Staff Training: Staff who handle data receive regular privacy training.

Keep in mind — no one can guarantee 100% security on the internet. Make sure your password is strong, and never share it with anyone.

9

Children's Privacy Protection

1ixbet strictly does not collect information from or provide services to anyone under the age of 18. We verify age at registration, and if there is evidence that a user is under 18, the account is immediately closed and all associated data is deleted.

If you become aware that a minor is using our platform, please contact us immediately via Let Us Know।

10

Privacy Policy Updates

This Privacy Policy may be updated from time to time due to business changes, new technologies, or legal requirements. In the event of significant changes, we will:

  • We will send a notification to your registered email address.
  • We will display a notice upon login to the platform
  • We will note the update date on this page.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@1ixbet.biz
  • Help Center: Help Center Page via Live Chat or by submitting a ticket
  • Response Time: Within 48 hours on business days

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.

How We Protect Your Privacy

Your data is protected at every step — that's our commitment.

🔐

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No one can intercept your information in transit.

🚫

Your data is never sold

Your name, phone number, or email is never sold or shared with third-party advertisers.

🎛️

Your Controls

From your account settings, you can turn off marketing, update your information, or request data deletion at any time.

🌐

GDPR Compliant

We adhere to the highest international data protection standards, which apply equally to all users in Bangladesh.

🔍

Regular Security Audits

Independent security experts regularly audit our systems to ensure there are no vulnerabilities.

⏳

Limited Retention Period

Data is automatically deleted once the required retention period has ended. We never hold on to data we no longer need.

🛡️

Get started today with your privacy protected

Your data is completely secure with 1ixbet. Create an account with confidence and enjoy the best betting experience in Bangladesh.

18+ • For Adults Only • Please Gamble Responsibly

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